DNP 805 Week 8 Evaluation of Health Care Technology GCU
- Select a technology that has been explored in the course.
Over the years, nursing practice has undergone significant transformation to adapt to the dynamic landscape of patient care. The growing demand for enhanced patient care outcomes has prompted stakeholders to explore various strategies to achieve better results. Among these strategies, technology and its applications have garnered considerable attention and momentum, contributing to substantial improvements in patient care (Wu & Luo, 2019). The healthcare sector has extensively leveraged technology for disease diagnosis, prevention, treatment, and management, leading to significant advancements in patient care and a reduction in mortality rates.
NUR 514 Benchmark – Electronic Health Record Implementation
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Ongoing innovation and invention in this field promise the introduction of even more sophisticated technological applications, further enhancing the patient care environment. This paper aims to delve into a specific technology studied in this course, examining its elements, measurement, and evaluation, along with an assessment of user interfaces. Furthermore, the functionality of the technology will be explored, and potential avenues for improvement will be considered.
The Identified Technology
This assignment will focus on assistive technologies designed for older adults, a subject that has been explored in this course. These technologies are specifically crafted to improve outcomes for older individuals by addressing concerns such as fall prevention, movement detection through alarms, and overall safety and well-being. Among these assistive technologies, smart homes have emerged as a prominent solution (Pirzada et al., 2018). Smart homes are meticulously designed environments equipped with devices that actively monitor individuals, thereby promoting independence and elevating the overall quality of life for older adults. The following sections will delve into the various aspects of smart home technology, including its features, measurement, evaluation, user interfaces, functionality, and potential avenues for improvement.
- Using the technology you have selected, define and describe how the element would be measured or evaluated.
- Using the content in the textbook and other readings, list three elements that will be used to evaluate the user-technology interface.
- Perform an assessment using elements of user-technology interface or human factors methods to determine functionality.
- For each element, propose practicable suggestions for improvement using support from the literature.
Evaluation of Healthcare Technology
In contemporary healthcare, the electronic health record (EHR) serves as a digitized evolution of traditional patient charts, fostering information sharing among various providers and healthcare facilities. The widespread adoption of EHRs in healthcare organizations is evident as an increasing volume of patient information transitions into digital formats (Tsai et al., 2020). Concurrently, a growing demographic of healthcare consumers is expressing a desire for mobile access to their health information. The EHR stands out for its manifold advantages, primarily its automated capacity to share and update patient data seamlessly across diverse practices and healthcare entities. Efficient storage and retrieval of information, along with the capability for providers to exchange multimedia data, including imaging results, between different locations, are notable features of the EHR (Tsai et al., 2020). Additionally, the EHR excels in linking patient records to pertinent and up-to-date research sources. This paper aims to comprehensively explore the constituent elements of EHR, conduct a nuanced evaluation of these elements, and put forth insightful suggestions for potential improvements in this integral healthcare technology.
How the EHR Would Be Measured or Evaluated
The evaluation of the EHR will hinge on its adherence to the standards outlined in the Health Insurance Portability and Accountability Act (HIPAA), ensuring the preservation of patient data privacy and security. Compliance with Meaningful Use and ICD standards, emphasizing the efficiency and interoperability of the integrated system, will also be scrutinized. Ease of use will be a pivotal criterion for assessment, recognizing the need for the EHR to facilitate both medical and non-medical staff in enhancing clinical practices (Howe et al., 2018). Furthermore, the EHR will be subject to evaluation concerning its seamless integration with existing organizational workflows. The analysis will consider how effectively the EHR aligns with established systems and workflows. Additionally, the evaluation will gauge the EHR’s compatibility with the specific needs and requirements of the organization (Howe et al., 2018). Decision support features, imperative for guiding decision-making and generating reports, will undergo scrutiny for their operational efficiency and performance. The evaluation will extend to the EHR’s backup and restoration capabilities, with an emphasis on minimal user intervention.
Elements That Will Be Used To Evaluate the User-Technology Interface
The evaluation of the EHR’s user-technology interface will employ elements of efficiency, effectiveness, and user satisfaction. Efficiency will be assessed through one-on-one usability testing, where end-users, primarily health providers, will be tasked with completing essential assignments within the EHR system. Performance data will be collected for each assignment, revealing insights into the interface’s efficiency and whether it necessitates numerous interactions for reporting and documentation requirements (Monica, 2019).
Effectiveness of the EHR interface will be evaluated through risk analysis exercises, utilizing tools like Failure Mode and Effects Analysis (FMEA). This approach will analyze the potential failures of the user interface based on criteria such as occurrence, severity, and detection. Occurrence will be measured by identifying the grounds of interface failures and their recurrence rates. Severity will assess the impact of interface shortcomings on end-users, and detection will gauge the likelihood of the EHR system identifying interface failures. User satisfaction, a crucial aspect of EHR interface usability, will be evaluated by prompting users to attend to patient care tasks using the EHR and assessing the simplicity and quality of the EHR experience (Monica, 2019).
Assessment to Determine Functionality
The functionality of the user-technology interface will be determined through an assessment based on the elements of efficiency, effectiveness, and user satisfaction. Efficiency evaluation will involve recording key metrics such as the time taken to complete specific clinical tasks, the frequency of interactions required, and the screens navigated within clinical workflows. These metrics will shed light on the efficiency of the EHR in facilitating various clinical responsibilities (Monica, 2019).
Effectiveness will be assessed through one-on-one usability testing, where health providers using the EHR will document the frequency and nature of errors encountered, the pathways followed to complete clinical tasks, and the instances of seeking assistance during EHR usage. Finally, the EHR’s interface functionality will be gauged through user satisfaction rates. End-users will employ the System Usability Scale (SUS) to provide usability ratings, offering insights into the EHR’s user satisfaction levels (Monica, 2019). The SUS, with its 10-item questionnaire and five response options, will serve as a standardized tool to measure the EHR’s usability and overall functionality. Examining data on user performance and SUS ratings will facilitate the identification of the EHR design that best meets health providers’ needs and promotes higher levels of clinical efficiency.
Suggestions for Improvement
Enhancing EHR usability can yield numerous benefits, including increased adoption rates, reduced clinical errors, diminished clinician burnout, heightened patient safety, and financial advantages. Testing and optimization play a pivotal role in improving EHR efficiency. Conducting internal tests within health organizations ensures ongoing EHR usability throughout the system’s lifespan. These tests serve to identify any gaps impacting the EHR’s efficiency, allowing for prompt corrective measures. Additionally, optimizing the EHR interface can contribute to enhanced usability (Howe et al., 2018). Continuous staff training emerges as another avenue for improving EHR usability. Health organizations should offer training opportunities to providers, enabling them to attain advanced mastery of EHR functionality (Ball et al., 2021). This training can address user-technology interface challenges, ultimately enhancing the EHR’s effectiveness, efficiency, and user experience.
Conclusion
The evaluation of the EHR encompasses critical aspects such as standards compliance, ease of use, seamless integration with existing workflows, compatibility for practice, decision support features, and backup and restoration. The user-technology interface of the EHR will be scrutinized based on its efficiency, effectiveness, and user satisfaction. Involving end-users in the evaluation process ensures valuable insights into the EHR’s effectiveness and efficiency when completing clinical tasks within the system. To further enhance EHR usability, a strategic approach involving testing, optimization, and continuous staff training is recommended. This comprehensive strategy aims to address existing challenges in the user-technology interface, ultimately elevating the EHR’s overall performance and user satisfaction.
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