NURS-6051 Week 4 Walden: The Impact OF Nursing Informatics on Patient Outcomes and Patient Care Efficiencies
To Prepare:
- Review the concepts of technology application as presented in the Resources.
- Reflect on how emerging technologies such as artificial intelligence may help fortify nursing informatics as a specialty by leading to increased impact on patient outcomes or patient care efficiencies.
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NURS-6051 Week 4: Assignment THE IMPACT OF NURSING INFORMATICS ON PATIENT OUTCOMES AND PATIENT CARE EFFICIENCIES
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The Assignment: (4-5 pages not including the title and reference page)
In a 4- to 5-page project proposal written to the leadership of your healthcare organization, propose a nursing informatics project for your organization that you advocate to improve patient outcomes or patient-care efficiency. Your project proposal should include the following:
- Describe the project you propose.
- Identify the stakeholders impacted by this project.
- Explain the patient outcome(s) or patient-care efficiencies this project is aimed at improving and explain how this improvement would occur. Be specific and provide examples.
- Identify the technologies required to implement this project and explain why.
- Identify the project team (by roles) and explain how you would incorporate the nurse informaticist in the project team.
- Use APA format and include a title page and reference page.
- Use the Safe Assign Drafts to check your match percentage before submitting your work.
The Influence of Nursing Informatics on Patient Outcomes and Healthcare Efficiency
Apart from the quality and safety of care, the efficiency of care and improved patient results have become key elements that define effective and successful healthcare practices today. Technology has become indispensable in the healthcare sector, and nursing informatics plays a crucial role in facilitating the smooth adoption and integration of health information technology tools and projects into healthcare delivery and operations. As stated by McGonigle & Mastrian in 2022, nursing informatics helps integrate data, information technology, information, and knowledge to support healthcare professionals, patients, and other users in making better decisions concerning patient care. Technology-based projects have been introduced in healthcare and nursing practices to enhance efficiency and outcomes. This paper presents a nursing informatics project aimed at improving patient outcomes and care efficiency.
Project Description: Enhancing Patient Queue Management
The patient’s experience in hospitals significantly affects their overall care outcomes. Implementing queue management systems can reduce actual and perceived wait times, thereby enhancing the effectiveness, efficiency, and ability to achieve desired patient outcomes. According to Mosier et al. in 2019, effective patient management practices enhance an organization’s operational efficiency and service quality by reducing waiting times and achieving the desired outcomes and care efficiency. Adopting a queue management system would provide real-time queue status and display, notify care providers about patient flow, allow for status checks, offer virtual queuing, appointment booking, and integration with other systems for prioritizing cases like emergencies, elderly patients, pregnant women, and disabled individuals. When patients visit healthcare facilities, they may be stressed, in pain, or discomfort, making their primary focus finding the best and most comforting care environment possible, as noted by Sipes in 2016. The queue management system not only enhances the patient experience but also provides a resourceful approach to managing staff and clinicians. The project would improve patient experience, care efficiency, and staff productivity, managing appointments for both in and out-patients and reducing patient wait times.
Stakeholders Affected by This Project
Interprofessional teamwork is crucial for effective healthcare performance and the delivery of safe, high-quality care. In the proposed project, various stakeholders will be impacted by its implementation. These stakeholders include patients, nurses, other care providers, nurse informatics and IT experts, organizational leaders, and administrators. Patients are the primary users and beneficiaries of the proposed project. The system would allow them to schedule and reschedule doctor appointments and virtually monitor the hospital’s traffic, enabling them to visit at their convenience, in line with Ng et al. in 2018. Patients prefer healthcare environments where they are served promptly upon entering the care facility. The use of patient queue management systems improves the patient experience and ensures timely addressing of their needs, leading to better outcomes.
In addition to patients, IT and nursing informatics experts are critical stakeholders in the project. The project relies on IT knowledge, tools, and skills, making their input essential. They will ensure that the system meets the necessary application and organizational requirements. As stated by Bidari et al. in 2021, information technology is a necessity in today’s healthcare industry, making it an indispensable aspect of the proposed project. Besides developing and implementing the project, the team will also maintain other systems and related technologies. The project provides an opportunity for the team to apply their IT knowledge and skills, positively influencing patient experience, and improving patient outcomes and care efficiency.
Organizational leaders and administrators will collaborate to provide the necessary financial support for the project and approve its implementation. They will evaluate the overall benefits of the project and eventually approve it, providing the required support, authority, end-users, and the final product of the system. Moreover, they will communicate the impending change to the rest of the workforce, creating a positive change environment for the project. Finally, nurses and other care providers within the healthcare organization will be critical users and beneficiaries of the project in terms of patient management. They will actively use the system to schedule patient visits, monitor incoming traffic, and prepare for busy periods, such as emergencies. The input of care providers includes implementation and evaluation to ensure that the system meets patient needs, as well as the needs of the workforce and the organization concerning care delivery.
Patient Outcomes and Healthcare Efficiency Aiming to Improve
The implementation of a patient queue management system will lead to several benefits in care delivery and patient experience. Once implemented, the project will enhance patient experience, increasing their satisfaction levels and, consequently, improving healthcare organization performance in meeting patient needs, as indicated by McGonigle & Mastrian in 2022. The proposed project will result in an enhanced patient experience, allowing for effective appointment scheduling, efficient time management, and prompt service delivery, which will ultimately lead to a positive patient experience and better outcomes. Additionally, the system will be critical in managing the nursing and care provider resources. Leaders will be able to monitor high patient traffic times, enabling them to allocate more staff, thus reducing waiting times and providing a positive experience for patients.
Technologies Required for the Proposed Project
Several technologies will be vital for the implementation of the project, including a patient flow management system database, a computer network, and patient or end-user interfaces such as a mobile app, website, or messaging platform. The website or app will provide patients with an easily accessible platform to check the current queue status at their hospital and the expected wait times. Through the computer systems, the website will enable clinicians to monitor patient traffic and allocate enough care providers to manage the incoming number of patients. Multiple display screens will also be used to indicate patient tickets and their position in the queue. The computer system and database will form the foundation of the project, on which the queue management system will be built. Care providers will continuously monitor data and virtual queues to understand pending critical cases, allowing for the prior arrangement of care providers and reducing waiting times.
Project Team Roles
The success of the project relies on the team’s ability to collaboratively implement the proposed change. The team consists of a project leader, nurse informaticists and IT experts, nurses, clinicians, and patients. As identified by Sipes in 2016, effective change management in a healthcare setting depends on the team’s ability to work together effectively toward a common goal or objective. The project leader will be responsible for various project aspects, including setting goals, communication, updating administrators, developing a timeline, and providing critical updates to all stakeholders and team members. Nurse informaticists and IT experts will apply their IT knowledge and skills to develop the required system functionalities, ensuring that the system meets organizational and patient needs in terms of care delivery, cost savings, care safety, and efficiency. Nurses, other care providers, and patients are end users of the proposed system or project and will provide feedback and evaluation to ensure that the project achieves its goals and objectives.
References
Bidari, A., Jafarnejad, S., & Alaei Faradonbeh, N. (2021). Effect of Queue management system on patient satisfaction in emergency department: A randomized controlled trial. Archives of Academic Emergency Medicine, 9(1), E59. https://doi.org/10.22037/aaem.v9i1.1335
McGonigle, D., & Mastrian, K. G. (2022). Nursing informatics and the foundation of knowledge (5th ed.). Jones & Bartlett Learning.
Mosier, S., Roberts, W. D., & Englebright, J. (2019). A systems-level method for developing nursing informatics solutions. JONA: The Journal of Nursing Administration, 49(11), 543-548. https://doi.org/10.1097/NNA.0000000000000815
Ng, Y. C., Alexander, S., & Frith, K. H. (2018). Integration of mobile health applications in health information technology initiatives: Expanding opportunities for nurse participation in population health. CIN: Computers, Informatics, Nursing, 36(5), 209-213. https://doi.org/10.1097/CIN.0000000000000445
Sipes, C. (2016). Project management: Essential skill of nurse informaticists. Studies in Health Technology and Informatics, 225, 252-256.
NURS-6051 Week 4: Assignment THE IMPACT OF NURSING INFORMATICS ON PATIENT OUTCOMES AND PATIENT CARE EFFICIENCIES
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